Culture of an organisation is receiving an unprecedented attention inthe recent times. It is a welcome sign of our times, though neither all of this attention is all good, nor everything going under its umbrella valid. The phenomenon itself being abstract, if not totally fuzzy, can hardly be gauged with the same instruments of organisational […]
30
Sep
Sep
Yes ! is the short (and fast) answer to the question raised by Damodar Padi here, which prompted this article. The philosophical answer is, “the more things change, the more they remain the same”. I am writing more assuming that we are interested in ‘Thinking Slow’ answers along with ‘Thinking Fast’ ones. The long (and slow) answer, […]
29
Sep
Sep
(This article was published first in April 2017. The lessons are timeless for airlines industry in particular, and all industries in general) Let’s start as if this is yet another piece on the United Airlines incidence. So let’s have quick, almost oversimplified, recap: Overbooked flight as a standard industry practice. Passengers who had already boarded were […]
