Category Archives: Strategy

The Culture Ship-of-Theseus

Culture of an organisation is receiving an unprecedented attention inthe recent times. It is a welcome sign of our times, though neither all of this attention is all good, nor everything going under its umbrella valid. The phenomenon itself being abstract, if not totally fuzzy, can hardly be gauged with the same instruments of organisational […]

HELP – What United Airlines missed and so did we!

(This article was published first in April 2017. The lessons are timeless for airlines industry in particular, and all industries in general) Let’s start as if this is yet another piece on the United Airlines incidence.  So let’s have quick, almost oversimplified, recap: Overbooked flight as a standard industry practice. Passengers who had already boarded were […]

Seymour, Digital, Say More!!

(This article appeared first in August 2016) For me, it was just last week that Seymour hovered over me. Conversation with my father, as usual, turned intense and entered the troubled waters of epistemology and approaches to learning, and acquiring knowledge. I threw at him the hole in the wall experiment. He hugely appreciated the experiment and the […]

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