Category Archives: Culture


India has been facing a jobless economic growth for more than a decade now. (See here and here This means that the economic growth is capital intensive but not labor intensive. The GDP growth rate is at an average of 7%, yet unemployment is growing. We have not been able to create enough […]

The Culture Ship-of-Theseus

Culture of an organisation is receiving an unprecedented attention inthe recent times. It is a welcome sign of our times, though neither all of this attention is all good, nor everything going under its umbrella valid. The phenomenon itself being abstract, if not totally fuzzy, can hardly be gauged with the same instruments of organisational […]

HELP – What United Airlines missed and so did we!

(This article was published first in April 2017. The lessons are timeless for airlines industry in particular, and all industries in general) Let’s start as if this is yet another piece on the United Airlines incidence.  So let’s have quick, almost oversimplified, recap: Overbooked flight as a standard industry practice. Passengers who had already boarded were […]

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