Category Archives: Culture

The Culture Ship-of-Theseus

Culture of an organisation is receiving an unprecedented attention inthe recent times. It is a welcome sign of our times, though neither all of this attention is all good, nor everything going under its umbrella valid. The phenomenon itself being abstract, if not totally fuzzy, can hardly be gauged with the same instruments of organisational […]

HELP – What United Airlines missed and so did we!

(This article was published first in April 2017. The lessons are timeless for airlines industry in particular, and all industries in general) Let’s start as if this is yet another piece on the United Airlines incidence.  So let’s have quick, almost oversimplified, recap: Overbooked flight as a standard industry practice. Passengers who had already boarded were […]

And the Radical, almost Blasphemous! (3rd)

(This is Part 3 of the article “3 BIG mistakes of Organizations impacting long-term growth”) An alternative title of the post could have been “Making laggards leapfrogs”.   The third mistake is around Change management and roll-out. AND it is so counter-intuitive, that the implications are downright radical! The 3rd BIG mistake is that Organisations start “Change” with people […]

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